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Privacy Policy

Data Protection and Privacy

For the purposes of the Data Protection Act 1998 it is confirmed that the proprietor of the website located at https://www.myguidenamibia.com (the "Website") is My Guide Network Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. United Kingdom ("My Guide Network").

My Guide is committed to protecting the privacy of users of the Website ("you," "your") and sets out its Privacy Policy below in compliance with the Data Protection Act 1998. In general, you can access and browse this Website without identifying who you are or revealing any personal data about yourself. My Guide will ensure that any personal data received from you will be processed in accordance with the eight principles of the Data Protection Act 1998.

Collection of Personal Data

The Website allows you to access and use a range of information relating to travel destinations, including information relating to businesses offering goods and services relating to travel or otherwise, and to access and use third party portals such as portals for searching for and booking services such as hotel accommodation, restaurants, car rentals, flights, entertainment tickets and other services.

My Guide may collect certain personal data from you via the Website if you choose to submit it to My Guide via forms completed by you on the Website. Personal data about you may also be collected by My Guide if you contact My Guide with queries or to request further information about the Website or any other matter.

The types of personal data which My Guide may collect from you in the ways referred to above when using the Website may include name, address, telephone number, e-mail address, demographic information and contact preferences.

My Guide does not store credit card details. Any transactions completed on third party websites are subject to their privacy policies and terms & conditions.

In relation to certain third party portals to which My Guide provides access on the Website for searching for and booking services such as hotel accommodation, restaurants, car rentals, flights, entertainment tickets and other services, certain additional personal data may be collected by the relevant third party which may include financial data, and debit or credit card details through a separate third party website. Such data is not collected or stored by My Guide, and My Guide will have no liability or responsibility with respect to any such personal data submitted by you in this way to such third parties. You should refer to the relevant third party's own privacy policy for further information (see Links below).

Purpose Specification

As noted above, My Guide may collect your personal data for the purpose of contacting you about queries you may have or information or materials which you may provide to My Guide via the Website. Specifically, My Guide may use your personal data to set up records for the provision of My Guide information to you. My Guide may also use your personal data to better understand who uses our Website and the pages they access so as to be able to improve the Website and the types of information and data provided to users in general via the Website from time to time.

In addition, from time to time, My Guide may also use your personal data to contact you for market research or user care survey purposes or to let you know about other websites and services My Guide may be able to provide to you, or to provide you with newsletters, details of special offers or similar. My Guide will always give you the opportunity to opt-out of such communications.

Only if you expressly grant My Guide the right to share your personal data with other organisations, institutions and authorities (including by sale or provision of access to a database containing your personal data) by expressly indicating this at the time you provide the information to My Guide, then My Guide may disclose your personal data to other organisations, institutions and authorities, subject to your other rights referred to in this Privacy Policy.

Otherwise, My Guide will ensure that your personal data will not be disclosed to other organisations, institutions and authorities unless specifically required by law.

Furthermore, My Guide will not collect information about you from other sources, such as public records or bodies, or private organisations.

If My Guide transfers management, ownership or hosting of the Website to a third party, you agree that My Guide may also transfer your personal data and any other information about you to such third party without your further or additional permission, provided that such third party agrees to the same terms of this Privacy Policy.

You hereby agree to and authorise My Guide to use the personal data you provide to My Guide for the above purposes. If My Guide would like to use your personal data for a purpose other than those above, My Guide will request your express permission first.

Security

Personal data provided by you to My Guide via the Website or otherwise will not be transmitted via secure transmission methods, unless otherwise indicated on the Website. It may be that where you access third party websites (including accessing third party portals for searching for and booking services such as hotel accommodation, restaurants, car rentals, flights, entertainment tickets and other services) you may be required by the relevant third party to provide further personal data which may include debit and credit card data. In the latter case, My Guide has no involvement with and will not be liable or responsible for such data collection and with respect to security, you should check with the relevant third party to whom you provide your personal data as to whether an encrypted and secure transmission method will be employed to protect such personal data).

You should note that even where personal data is transmitted via the Internet in encrypted form there can be no absolute guarantee that any information carried over the Internet is secure. Information and data transmitted via the Internet may be intercepted by third parties, lost, redirected, corrupted and changed.

Once My Guide has collected your personal data, My Guide will employ reasonable security measures in the storage of your personal data to guard against any unauthorised access to or disclosure of your personal data and wherever possible My Guide will use reasonable security software and secure login procedures.

Links

Parts of the Website may contain hyperlinks, banner or panel advertising or icons which upon clicking enable a direct link to third party websites, web pages or portals. This includes the portals accessible on the Website for searching for and booking services such as hotel accommodation, restaurants, car rentals, flights, entertainment tickets and other services. If you use these hyperlinks, banners or panel advertising or icons you will leave this Website immediately and you will be responsible for this action. When you access a third party website, web page or portal you acknowledge and agree that My Guide does not control the content of such third party websites, web pages or portals and My Guide is not be responsible or liable for the privacy practices of the relevant third party website, web page or portal.

The privacy policies of each website, web page or portal that you access via hyperlink from the Website will govern the privacy practice of the relevant website, web page or portal and you are encouraged to read such privacy policies immediately upon access thereto. This Privacy Policy does not cover the information practices of those third party websites hyperlinked to the Website. Third party websites may send their own cookies to users, collect personal data, or solicit personal data and you acknowledge that My Guide has no control over such activities.

Automatic Collection of Personal Data

Subject to the provision on cookies below, My Guide has not set up the Website to automatically collect or store personal data about you other than by logging your IP address. An IP address is a string of computer code which identifies your PC and tells the Internet that you are connected to it. This information is not retained after you have logged off. My Guide does not connect information automatically logged in this way with personal data about you or any specific individuals.

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information you’ve provided to them or they’ve collected from your use of their services.

Subject Access Requests

Under the Data Protection Act 1998, My Guide must provide you with a readable copy of all personal data which My Guide holds about you, within 40 days of receiving your written request for such copies (a subject access request). The Data Protection Act 1998 allows My Guide to charge a fee of up to 10 GBP for this. Evidence to prove your identity (for example passport, driver's licence and/or current bills) will be required before any personal data held by My Guide will be disclosed to you. To make a subject access request contact My Guide on the contact details below.

Updating Personal Data

If the personal data which My Guide holds about you is inaccurate in any way, where appropriate, you may have the data completed, rectified, amended and/or deleted. You should contact My Guide to update any of your personal data or to request access to your personal data via:

My Guide Network Limited
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

My Guide reserves the right to refuse to provide you with a copy of any of your personal data, subject to the Data Protection Act 1998. If My Guide refuses your request, it will give you reasons for its refusal.

Amendment to this Privacy Policy

My Guide may amend this Privacy Policy from time to time and such amendments will apply by My Guide publishing the amended Privacy Policy on the Website. Regardless of any changes made to this Privacy Policy, My Guide will always use your personal data in accordance with the current Privacy Policy, unless you give your express consent for My Guide to do otherwise.

Governing Law

This Privacy Policy will be governed by English law and the parties hereby submit to the exclusive jurisdiction of the English courts.

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Featured Lists

Best Attractions in Namibia

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Best Attractions in Namibia

This list has been created by our Namibia Local Expert.

By: Local Expert · 10 items

Sossusvlei Area

Best Attractions in Namibia
Our guide to Sossusvlei Area by our Namibia local expert - The beautiful undulating sand dunes of the Sossusvlei are one of the biggest attractions in Namibia and they fu...

Etosha Area

Best Attractions in Namibia
The Etosha National Park is probably one of Southern Africa’s most well known and frequently visited parks. It stretches over an area of 22,270km² and combines an incr...

Skeleton Coast

Best Attractions in Namibia
Along the north western stretches of the wild Namib Desert lies a land of both wonder and danger. The infamous Skeleton Coast National Park stretches across 16,000km² of...

Swakopmund

Best Attractions in Namibia
At the dawn of the 19th century Imperial Germany needed a harbor in order to increase their presence in South West Africa (now Namibia). The British were occupying the de...

Twyfelfontein

Best Attractions in Namibia
Our guide to Twyfelfontein by our Namibia local expert - In 1947 David Levin settled in the Damaraland area in order to farm the countryside. He noted several rock engra...

Waterberg Plateau

Best Attractions in Namibia
Our guide to Waterberg Plateau by our Namibia local expert - The Waterberg Plateau National Park was proclaimed in 1972 in an effort to safeguard wildlife populations fro...

Okavango

Best Attractions in Namibia
The mighty Okavango River has its origins deep in Angola where it is known as the Kubango River. It cuts deeply through the southern parts of Angola before turning south ...

Kaokoland Area

Best Attractions in Namibia
Considered to be one of the last wild frontiers in the world, the Kaokoland is incredibly beautiful and the expanse of space including Damaraland, you find yourself in is...

Fish River Canyon Area

Best Attractions in Namibia
The southern parts of Namibia are in stark contrast to the abundance of wildlife in the north. The focus lies more on scenery, of which the south can paint canvasses unli...

Caprivi Wetlands Area

Best Attractions in Namibia
The oddly shaped Caprivi Strip, previously known as Itenge, was so named after German Chancellor Leo von Caprivi who negotiated the acquisition of the land from the Unite...

Best Restaurants in Namibia

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Best Restaurants in Namibia

This list has been created by our Namibia Local Expert.

By: Local Expert · 7 items

The Tug

Best Restaurants in Namibia
The Tug restaurant is well known among locals and travelers alike, a creatively build venue rising above the beach front and situated right at the historical................

Leo's At The Castle

Best Restaurants in Namibia
Leo’s At the Castle - This Gourmet Restaurant overlooks the skyline of the capital city Windhoek and varied cuisine is served ranging from international to french ...

Kubata City Hotel & Restaurant

Best Restaurants in Namibia
Kubata Restaurant, you're first choice in Windhoek for great Portugese food. But that is not all, they also offer seafood and mozambican dishes combining it with Namibian...

Kuckis Pub

Best Restaurants in Namibia
Kücki’s Pub is situated in the heart of Swakopmund, within walking distance from all major hotels and the main beach of Swakopmund...................

Joe's Beer House

Best Restaurants in Namibia
Welcome, you have stumbled across the legend of Joe's Beerhouse. It speaks of an oasis in a land of contrast, a retreat of wholesome, Namibian and German food...............

Solitude Beach Restaurant & Bar

Best Restaurants in Namibia
Solitude Beach Restaurant & Bar is an open air restaurant with an awesome atmosphere, delicious food, and fantastic views that caters for the whole family...............

Swakopmund Hotel & Entertainment Centre

Best Restaurants in Namibia
Built in and around the painstakingly restored Old Station Building, which dates back to 1902, the Swakopmund Hotel & Entertainment Centre is a lovely four-star prope...

Best Things To Do in Namibia

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Best Things To Do in Namibia

This list has been created by our Namibia Local Expert.

By: Local Expert · 10 items

Dare Devil Adventures

Best Things To Do in Namibia
If sleeping is until the sun is warm, high tea at eleven, a sedate lunch, afternoon nap, leisurely stroll along the beach, is your idea of an invigorating time in Swakopm...

Sossusfly

Best Things To Do in Namibia
Marvel at the world’s oldest desert from a bird’s viewpoint. We are looking forward to welcome you on board one of our Cessna 210s to offer you the experience of a li...

Bateleur Helicopters

Best Things To Do in Namibia
Scenic helicopter flights at the Namibian coast. See landmarks such as Sandwich Harbour, Moon landscape or Sossusvlei from above and take amazing photos. ............

Sandwich Harbour 4x4

Best Things To Do in Namibia
We offer 4x4 excursions to Sandwich Harbour, Marine Dune Days, Kayak Combos and Bird Watching Activities every day in the Wetlands around Walvis Bay.............

Catamaran Charters

Best Things To Do in Namibia
Come sail with us on our 45' Royal Cape Catamaran Silverwind or on our 60' Simonis Catamaran Silversand and experience the Bay in luxury, style and comfort! Catamara...

Felix Unite

Best Things To Do in Namibia
Felix Unite River Adventures, wholly owned by Felix Unite, Mark Kampers and Carlos Peres began as a simple one man show 24 years ago when Felix led his first ever commerc...

Ground Rush Adventures

Best Things To Do in Namibia
Ground Rush Adventures/Skydive Swakopmund was founded in 1997 and has been a member of the Namibian Tourism Board (NTB) since 2005...................

Ecolodgistix Horse Safaris

Best Things To Do in Namibia
Experience some of Namibia's most pristine locations while exploring each location on Horse Back, get hands on with the wildlife, cultures and scenery in the most natural...

Tok Tokkie Trails

Best Things To Do in Namibia
We are a well established Namibian enterprise with a passion for hiking and trekking. We started with hiking and wilderness tours in Namibia in 1991 and since then we hav...

Aquanaut Tours

Best Things To Do in Namibia
Aquanaut Tours is a small tour company that loves to share the excitement involved in the fishing sport...................

Best Lodges in Namibia

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Best Lodges in Namibia

This list has been created by our Namibia Local Expert.

By: Local Expert · 13 items

Grootberg Lodge

Best Lodges in Namibia
Grootberg Lodge lies in a 12000 hectare conservancy of the #Khoadi//Hoas community in Namibia. It offers superb hospitality and here the guest can experience true wildern...

Hobatere Lodge

Best Lodges in Namibia
Privileged access to the Damaraland! This is what Hobatere Lodge can give to you. flying in or driving in, you will receive a friendly, warm welcome from the staff out of...

Auas Safari Lodge

Best Lodges in Namibia
Auas Safari Lodge is nestled in the shadows of the mighty Auas mountains, just an hours drive from Windhoek, the capitla of Namibia. ............

Sun Karros Daan Viljoen

Best Lodges in Namibia
Situated amongst the rolling hills of the Khomas Hochland the Daan Viljoen Game Reserve has always been a sanctuary to a large population of game species and natural tran...

Safarihoek Lodge

Best Lodges in Namibia
The newly renovated Etosha Safarihoek Lodge is inspired by the nature around it, particularly the invaluable trees found on the entire property................

Fish River Lodge

Best Lodges in Namibia
Fish River Lodge in southern Namibia is the only lodge perched directly on the rim of the Fish River Canyon offering guests breathtaking views of the canyon from sunrise ...

Hoodia Desert Lodge

Best Lodges in Namibia
On the banks of the ephemeral Tsauchab River, Hoodia Desert Lodge rather blends into the mountainous area owing to its thatch-roofed buildings and its warm and neutral co...

Namushasha River Lodge

Best Lodges in Namibia
Situated in east Caprivi on the bank of the Kwando River overlooking a tranquil hippo pool. A luxury bush lodge with 22 en-suite guest chalets.............

Intu Afrika Kalahari Camelthorn Lodge

Best Lodges in Namibia
The Intu Afrika Kalahari Private Game Reserve is a 10 000 ha wildlife sanctuary located in the south-western region of the Kalahari, along the upper reaches of the Auob r...

Caprivi Houseboat Safaris

Best Lodges in Namibia
Caprivi Houseboat Safari Lodge is a small owner run operation offering personalized service. We are based on the banks of the Zambezi River, approximately 7km outside Kat...

Camp Kipwe

Best Lodges in Namibia
Designed to creatively embrace the granite boulders, the camp embodies its Swahili meaning as it blesses the mind, body and soul of every traveller that makes the journe....

Sossusvlei Lodge

Best Lodges in Namibia
Adjacent to Sesriem, Sossusvlei Lodge is located on a private nature reserve just outside the entrances to the Namib Naukluft Park and the renowned Sossusvlei dunes.........

Mowani Mountain Camp

Best Lodges in Namibia
Designed to creatively embrace the granite boulders, the camp embodies its Swahili meaning as it blesses the mind, body and soul of every traveller that makes the journe....

Best Safari Companies Namibia

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Best Safari Companies Namibia

This list has been created by our Namibia Local Expert.

By: Local Expert · 7 items

African Profile Safaris

Best Safari Companies Namibia
African Profile Safaris cater for discerning travelers, individuals,small groups/families & incentives through tailor made selfdrive,guided group or fly-in safaris in...

My Namibia Holiday

Best Safari Companies Namibia
My Namibia Holiday, your Namibia Holiday specialist. We offer you the Coolest Experience in the Hottest Destination!.........

Suricate Tours & Safaris

Best Safari Companies Namibia
Based in Namibia where the majestic desert-adapted oryx grazes among some of the world’s highest and oldest dunes, where the cold Atlantic meets the uncompromising dese...

African Eagle

Best Safari Companies Namibia
African Eagle Namibia is one of the major inbound operators in Southern and Eastern Africa with an office in  Windhoek. .........

Pasjona-Safaris & Car Hire

Best Safari Companies Namibia
Pasjona Safaris and car hire has been booking tours and safaris throughout southern Africa since 1993. They have extensive knowledge and offer customized self drive tours...

ATI Holidays (Africa Tourist Info)

Best Safari Companies Namibia
The World's oldest desert in Namibia, the largest inland Delta in the heart of the Okavango, Botswana, the magnificent Victoria Falls spanning Zambia & Zimbabwe, Indian O...

Wild Dog Safaris

Best Safari Companies Namibia
Wild Dog Safaris is your ideal partner for inexpensive camping and accommodated safari tours to see the highlights of Namibia...................

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